FAQ
What is Online boutique Silvy Rowson?
Online boutique Silvy Rowson is a family fashion brand, located in Varna, Bulgaria.
Silvy Rowson is a brand dedicated to woman's elegance and confidence. The brand's purpose is to bring an exclusive and darling look, making women feel empowered, attractive and unique. The designs appeal to Ladies who like to be noticed and feel that they are Only One.
Where are the pieces produced?
All the models are designed and produced by Silvy Rowson. The production line process is based in Bulgaria and is performed by a skilled workforce. Having the collection produced at a hand’s distance helps us keep a close eye on quality control. We offer you handcrafted models with a Certificate of Authenticity.
What counties do you deliver to?
At the moment we are making orders available for the following countries: Austria, Belgium, Germany, United Kingdom, Greece, Denmark, Estonia, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Nederlands, Czech Republic, Sweden, Croatia. However, we are working on making shopping from a wider range of countries possible soon. If you cannot find your country listed here, e-mail us at
to learn more about the possibility of delivering to your address. We are happy to discuss it.
FAQ - Can I register as a Wholesaler?
Sure you can! You can do this by filling out our Wholesale registration
!!! The Wholesale Registration Form on our B2B Page!!!
Do I need to register to make a purches?
You
must register ONLY if you are a Wholesale customer! In any other cases, you are not required to register in order to make a purchase. You can order “as a guest”.
What is the payment method?
As for now, we offer the following payment method:
- Pay with debit or credit card
How long does the shipping take?
The estimated shipping time is 7 to 10 working days depending on your location. More about our delivery options contact us via e-mail at
FAQ - What is your return policy?
Any purchased item can be returned within 14 days, as long as it hasn’t been worn and is in perfect condition as it was sent to you. We will not accept returns where labels have been removed. The money will be refunded either using the method of payment or to a bank account provided you have given us the details in advance.
Would the Sold Out items be restocked again?
In some cases, we would try to make sold out items available again. In order to be sure, please e-mail us at
and we will be able to provide you with information.
FAQ - I did not find the answer to my question here.
If you have any other questions, we are happy to answer them at e-mail:
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